Select your operating system
MacOS Automatic setup guide
MacOS Manual setup guide
- Open System Preferences and go to the Network section.
- Click the + button in the lower-left corner of the window.
- Select VPN from the Interface drop-down menu.
- Select L2TP over IPSec from the VPN Type drop-down menu.
- Enter anything you like for the Service Name.
- Click Create.
- Enter _VPN_SERVER_ for the Server Address.
- Enter _VPN_USER_ for the Account Name.
- Click the Authentication Settings button.
- In the User Authentication section, select the Password radio button and enter _VPN_PASS_.
- In the Machine Authentication section, select the Shared Secret radio button and enter _VPN_PSK_.
- Click OK.
- Check the Show VPN status in menu bar checkbox.
- Click the Advanced button and make sure the Send all traffic over VPN connection checkbox is checked.
- Click the TCP/IP tab, and make sure Link-local only is selected in the Configure IPv6 section.
- Click OK to close the Advanced settings, and then click Apply to save the VPN connection information.
Windows 10 and 8.x setup guide
- Right-click on the wireless/network icon in your system tray.
- Select Open Network and Sharing Center.
- Click Set up a new connection or network.
- Select Connect to a workplace and click Next.
- Click Use my Internet connection (VPN).
- Enter _VPN_SERVER_ in the Internet address field.
- Enter anything you like in the Destination name field, and then click Create.
- Return to Network and Sharing Center. On the left, click Change adapter settings.
- Right-click on the new VPN entry and choose Properties.
- Click the Security tab. Select "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)" for the Type of VPN.
- Click Allow these protocols. Be sure to select the "Challenge Handshake Authentication Protocol (CHAP)" checkbox.
- Click the Advanced settings button.
- Select Use preshared key for authentication and enter _VPN_PSK_ for the Key.
- Click OK to close the Advanced settings.
- Click OK to save the VPN connection details.
Windows 7, Vista and XP setup guide
- Click on the Start Menu and go to the Control Panel.
- Go to the Network and Internet section.
- Click Network and Sharing Center.
- Click Set up a new connection or network.
- Select Connect to a workplace and click Next.
- Click Use my Internet connection (VPN).
- Enter _VPN_SERVER_ in the Internet address field.
- Enter anything you like in the Destination name field.
- Check the Don't connect now; just set it up so I can connect later checkbox.
- Click Next.
- Enter _VPN_USER_ in the User name field.
- Enter _VPN_PASS_ in the Password field.
- Check the Remember this password checkbox.
- Click Create, and then Close.
- Return to Network and Sharing Center. On the left, click Change adapter settings.
- Right-click on the new VPN entry and choose Properties.
- Click the Options tab and uncheck Include Windows logon domain.
- Click the Security tab. Select "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)" for the Type of VPN.
- Click Allow these protocols. Be sure to select the "Challenge Handshake Authentication Protocol (CHAP)" checkbox.
- Click the Advanced settings button.
- Select Use preshared key for authentication and enter _VPN_PSK_ for the Key.
- Click OK to close the Advanced settings.
- Click OK to save the VPN connection details.
iOS setup guide
- Go to Settings -> General -> VPN.
- Tap Add VPN Configuration....
- Tap Type. Select L2TP and go back.
- Tap Description and enter anything you like.
- Tap Server and enter _VPN_SERVER_.
- Tap Account and enter _VPN_USER_.
- Tap Password and enter _VPN_PASS_.
- Tap Secret and enter _VPN_PSK_.
- Make sure the Send All Traffic switch is ON.
- Tap Done.
- Slide the VPN switch ON.
Android setup guide
- Launch the Settings application.
- Tap More... in the Wireless & Networks section.
- Tap VPN.
- Tap Add VPN Profile or the + icon at top-right of screen.
- Enter anything you like in the Name field.
- Select L2TP/IPSec PSK in the Type drop-down menu.
- Enter _VPN_SERVER_ in the Server address field.
- Enter _VPN_PSK_ in the IPSec pre-shared key field.
- Tap Save.
- Tap the new VPN connection.
- Enter _VPN_USER_ in the Username field.
- Enter _VPN_PASS_ in the Password field.
- Check the Save account information checkbox.
- Tap Connect.
Chromebook setup guide
- If you haven't already, sign in to your Chromebook.
- Click the status area, where your account picture appears.
- Click Settings.
- In the Internet connection section, click Add connection.
- Click Add OpenVPN / L2TP.
- Enter _VPN_SERVER_ for the Server hostname.
- Enter anything you like for the Service name.
- Make sure Provider type is L2TP/IPSec + pre-shared key.
- Enter _VPN_PSK_ for the Pre-shared key.
- Enter _VPN_USER_ for the Username.
- Enter _VPN_PASS_ for the Password.
- Click Connect.